Refund Policy

This Refund Policy describes how you can obtain a refund for subscriptions purchased for Ayidhu ("the Service") operated by Ayidhu.com ("we," "us"). It supplements our Terms of Service.

Orders for Ayidhu are processed by Paddle, our merchant of record. Refunds are provided in accordance with Paddle's Refund Policy.

You may request a refund of any subscription charge — an initial purchase or a renewal — within 14 days of the transaction date. Approved refunds are issued in full to the original payment method.

Nothing in this policy limits your statutory rights. If you are a consumer in the EU, EEA, United Kingdom, or another jurisdiction that provides a statutory right of withdrawal or cancellation for digital services, you may exercise that right within the period provided by applicable law and receive a refund accordingly.

You can cancel your subscription at any time from your account settings. When you cancel, your subscription remains active until the end of the current billing period, after which it will not renew.

To request a refund, email [email protected] from the email address associated with your account, including your account or organization name and the charge in question. You can also request a refund directly from Paddle using the link in your order receipt or at paddle.net. We aim to respond to all refund requests within 3 business days.

Approved refunds are returned to the original payment method. Depending on your bank or card issuer, it may take 5–10 business days for the refunded amount to appear on your statement.

We may update this Refund Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will reflect the most recent revision. Your statutory rights are not affected by this policy.